Take the lead from purchase to delivery

Introducing Optix, the first solution from Ship Infinity. Harmonise, monitor and report on all your orders in one user-friendly dashboard.

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Optix Dashboard

Features to empower your business

With all tracking data harmonised in one user-friendly dashboard, Optix benefits the whole team, from customer care, to accounts and logistics.

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Dashboard

Enjoy the insight of actionable data all in one place, for easy monitoring of carrier performance and SLAs.

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Branded tracking pages

Exceed customer expectation with branded tracking pages that inform and enhance their post-purchase experience.

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Branded notifications

Boost brand awareness and encourage repeat business with automated comms throughout the post-purchase journey.

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Reporting

With vast filtering capability, Optix provides analytical and actionable data to monitor dispatch and SLA performance.

Seamless carrier tracking

We've integrated with the leading carriers to make your shipment tracking simple.

Carrier Integration with DPDCarrier Integration with DPD LocalCarrier Integration with EvriCarrier Integration with Royal MailCarrier Integration with JPGLCarrier Integration with DHLCarrier Integration with eTrakCarrier Integration with Omni Parcel

Our Platform

Exceptional security, support and compliance are provided as standard with Optix.

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Cloud hosted

Take Optix anywhere with our scalable tracking solution.

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GDPR Compliant

Yours and your customers' personal data is secure with us.

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Developer API

Integration with carriers, apps and other platforms is easy with Optix.

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Support

Have a query? Our friendly team is on hand to assist, whichever plan you choose.

Get started with Optix

Frustration-free carrier monitoring and exceptional post-purchase service is just a few clicks away...

  1. Sign Up

    Onboarding with Optix is simple and takes just a few minutes.

    Get Started

  2. Configure

    Set up your carriers and customise your SLAs for seamless performance monitoring.

  3. Succeed

    Automated comms and extensive filtering capability provide actionable data to enhance customer service, reduce WISMO queries and promote brand reputation.

Get started with Optix
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