Pricing

All Optix solutions provide carrier integration, portal tracking access and excellent customer support. Whatever the size of your business, we have a plan to help you succeed.

How many orders do you process per year?

1,200 orders

Free

£0 /pm 
  • Up to 1,200 orders
  • 1 warehouse
  • 1 order data integration
  • 2 carrier data integrations
  • Tracking portal access
  • 24 hour support response time
Start with plan

Standard

£20 /pmExcluding VAT
  • 3 warehouses
  • Unlimited order data integrations
  • Unlimited carrier data integrations
  • Tracking portal access
  • 1 brandable tracking page
  • 8 hour support response time
Start with plan

Pro

£100 /pmExcluding VAT
  • Unlimited warehouses
  • Unlimited order data integrations
  • Unlimited carrier data integrations
  • Tracking portal access
  • Unlimited brandable tracking pages
  • 4 hour support response time
Start with plan
Want to learn about our enterprise solution?

Reap the benefits of easy to understand, actionable and insightful data for your entire operation, from point of order through to delivery.

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Compare Plans

Scroll across this table to view our range of plans arrow_right_alt.
Feature
Free
Standard
Pro
Management dashboard
Basic
Advanced
Advanced
Order data integrations
1
Unlimited
Unlimited
Carrier tracking data integrations
1
Unlimited
Unlimited
Scheduled Routine Tasksinfo_outlineFor example, you can pull tracking from your providers at frequent intervals.
Hourly
Every 15 mins
Every 15 mins
Brands
1
1
Unlimited
Warehouses
1
3
Unlimited
Subsidiariesinfo_outlineUseful for international organizations. For example, you might have US and UK subsidiaries.
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Unlimited
Users
Unlimited users
Unlimited users
Unlimited users
Order and Shipment Lookup
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SLA Monitoring
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Zonesinfo_outlineGroupings of countries and/or postcodes for SLA monitoring purposes.
5
Unlimited
Unlimited
Performance Reporting
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Event harmonisation
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Custom event harmonisation
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Email Notifications
2 per order
4 per order
6 per order
SMS Notificationsinfo_outlineAdditional fees apply - read Terms & Conditions for details.
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Tracking portal
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Brandable tracking pages
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1
Unlimited
Theme Switcher
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Admin Portal
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API Access
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Workflows
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Custom tracking portal domain nameinfo_outlineCNAME your own domain to display the tracking portal.
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Predictive (AI) Tracking
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Support First Response SLAinfo_outlineStandard working hours apply, 9am-5pm, Mon-Fri, excluding UK public holidays.
24 hours
8 hours
4 hours
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